FAQ

Go to the “SHOP” tab and select the products you are interested in. After adding to cart, proceed to order. Fill in the data and information regarding the shipment delivery. The final step will be the payment.

In our store we offer payments via the Przelewy24 system. This system offers, among others: card payment, BLIK payment or the standard payment option via your bank’s gateway.

Products are shipped within 48 hours from the moment of placing the order. Shipments are made only on business days.

Returns should be sent to the following address: Sołtysowska 12E/18 Kraków 31-589, Poland. Upon the receipt of returned products, you will receive your money back within 14 days.

In such a case, please contact us immediately by writing to kontakt@ninjacase.pl and provide your order details and shipment number.

In such a situation, please contact us at kontakt@ninjacase.pl. Please include your order number in your message.